IS Outsourcing Offering
LANSolutions is pleased to offer quality Information Systems support in the form of Onsite Support Staff in a cost-effective and efficient manner. Smaller companies: may not be able to justify the expense of a full time employee. Medium and large companies: may need to supplement existing, increasingly busy technology staff. LANSolutions is committed to provide certain basic services to all its Outsourcing clients, while permitting flexibility in tailoring a plan that best meets our clients' specific needs.
IS Outsourcing Personnel
When you hire LANSolutions for your Information Systems staffing needs, you get more. More than just your onsite staff member, you get the support of the complete LANSolutions service & engineering team, staffed with experts in a variety of network and workstation operating systems, document management and back office systems, and desktop applications - all in a variety of hardware environments. We have staff members with systems administration and training experience. Your systems and users get the benefit of the entire LANSolutions brain trust.
Services Provided
At the start of our relationship we will provide an inventory of your hardware and software; as we perform the inventory, discovered deficiencies may be noted and brought to the client’s attention.
On a regularly scheduled basis we will:
- Check available disk space
- Check success of backup jobs & media reports
- Check status of antivirus software
- Check status of UPS
- Review event & other server logs to verify health of server(s)
- Provide end-user support
- Provide via email a report outlining the accomplishments of each shift, provided punctually at the conclusion of each shift
In addition to the regular services listed above, we may also provide:
- Training
- Macro programming
- Form and Template design
- Documentation and Tip Sheet creation & modification