Inside LANSolutions

LANCentral

LANCentral

LANCentral is a leading service designed to monitor your critical information systems. This can be in conjunction with your IT staff or independently. You will know at a glance whether important system functions, such as tape backup or virus signature updates are occurring. Providing availability, performance reporting and service management to multiple systems from one central Web console, LANCentral is the ultimate network monitoring solution for your business. LANCentral offers 24x7 remote monitoring, with the availability of onsite support through proactive status, notification, escalation and performance reporting for capacity planning and predictive analysis.

LANSecure

LANSecure is the managed security service offered by LANSolutions, a leading provider of IT services to small and medium businesses in San Diego. With LANSecure, the security of your computing environment will be monitored 24 hours a day. LANSecure assists in dealing with today's threats to your environment including spyware, malware, adware, electronic intruders and viruses. By incorporating a layered approach to network security, LANSecure incorporates multiple barriers to keep out malicious content and intent. Alerts are sent when the barriers are attacked or updates are available.

LANCentral 3.0 Key Features

System and OS level metrics Monitor all critical system and OS level metrics, such as CPU, Hard Disk Drive and SWAP usage levels. Monitor active processes and/or Windows services. Configure notifications for specific events logged by the Windows Event Viewer.

Bandwidth monitoring Using SNMP, collect bandwidth statistics on routers/switches and create custom services on request.

Log File Analysis Automated interpretation of log files.

Notifications Flexible and easy to use, this rules-based notification system features configurable thresholds and escalations plus message delivery via pager or e-mail.

Auto-discovery Easily auto-detect all network devices and standard network services within your infrastructures.

TCP-IP services monitored Monitor all critical TCP/IP protocols (i.e. SMTP, HTTP, etc) and custom ports.

IT Professionals Monitoring your Systems LANSolutions will receive alerts and respond accordingly by notification or resolving the problem.

Enhanced reporting Export user-defined reports to PDF and CSV formats and download or e-mail them directly from the system.

Optional Probe-based monitoring Leverage hardware-based monitoring for more complex infrastructure or software-based monitoring on smaller infrastructures.

Monitor Critical Subsystems LANCentral notifies you or LANSolutions if critical functions, backups, and virus updates, are occurring as they should.

Security Event Manager This optional module collects, correlates and reports critical information from multiple existing security appliances and applications on a centralized dashboard.

Software

Service provider hosted server, optional customer hosted probe appliance
 
Virtually plug and play deployment in most customer environments
 
Easy to use Web-based user interface.
 
Integrated database for storage of configuration, event information and data archive
 
Automated discovery of network devices and services
User-defined IP address range controls TCP and UDP-based discovery
Devices are identified using IP fingerprinting
Discovered devices are probed for supported network services including: Connectivity, HTTP, DNS, NNTP, POP, IMAP, SMTP, Traffic, VNC, SSH, Telnet, Generic TCP (user-defined port)
 
Polling of network services using synthetic transactions
User-defined custom pollers using generic TCP connect
 
User-defined state thresholds to correlate dashboard/report data against SLAs
 
Notification of critical events via email or pager
Profile-based notification allows for defined behaviour based on function
Multiple levels of time-based escalation per profile
Fully customizable to define which events trigger notifications to specific users
Notification acknowledgement to optimize technician utilization and track incident ownership
Configurable delay period to minimize false positive notifications
Notification log to record incident history, sortable by recipient
Multiple user-defined notification templates that can be customized to integrate with third party applications/help desk software
 
Automated collection of statistics using SNMP
Collects bandwidth statistics on routers/switches
Custom services on request
 
Integration with Windows Event Log
Define specific event IDs to track or exclude to minimize false positive events
 
Agent-based resource and capacity monitoring
Track CPU, DISK and SWAP/Memory utilization
Agents for Microsoft® Windows® 2000, XP and NT® Server 4.0., RedHat Linux, Solaris, Novell
 
Application monitoring
Monitor any service or process
Monitor any batch or appended text log file
 
Asset Management
Automatically discover any device on the network
User-defined device properties
Service provider and customer level asset reports
Time-stamped device notes to track device history
Import/Export asset list from CSV file
 
Reports designed for managerial and technical users
Executive summary reports
Availability and availability trend reports
Service metrics trend reports
Notification log reports
Activity log reports