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Build better chatbots with these 5 tips

Before the US reached its current golden age, it went through a period known as the Wild West stage. This had less to do with cowboys and shootouts and more to do with limitless possibilities that can almost overwhelm you. That’s exactly where chatbots are today, With a myriad of ways to customize your chatbot, […]

Network virtualization: why you should care

As difficult as virtualization may be to understand, it continues to march toward widespread adoption. Up until now, the service was mostly limited to making hardware and software resources better allocated based on needs. However, corporate bigwigs AT&T and Verizon are jumping into the game by adding the option to virtualize network services. We’ve broken […]

Best practices for SMB Facebook pages

Considering the most recent stats of Facebook’s daily usage — an astounding 1 billion daily mobile users, to be exact — it’s time to take another look at your company’s page. Even if you’re actively managing your page, changes and updates are so frequent at the social media colossus that there’s likely a feature or […]

Office 365’s e-appointment app: Bookings

We all undeniably have hectic schedules, and they’re made even worse with unorganized meetings, impromptu playdates, and unscheduled yoga classes you were forced to attend. In order to move or cancel appointments, you’d generally have to pick up the phone and call someone, which can be a drag. But with Bookings, you can schedule appointments […]

Six Windows 10 problems and how to fix them

Although Windows 10 comes with many exciting new features, accompanying them are complaints from the users: from shrinking storage space to the absence of the System Restore function. But fret not, we have listed the solutions for the most frequent Windows 10 problems. 1. Decreased storage space You might not be aware that after the […]

Two new tools for defeating ransomware

A simple Google search of “ransomware” returns just over 9 million results. So, too, does a search for “Three Mile Island,” the location of the late-70’s Pennsylvania nuclear meltdown. And while we don’t mean to equate the near catastrophe of the latter to having your company’s data hijacked by computer hackers, ransomware can in many […]

Hardware-as-a-Service and its benefits

The new flashy set of PCs your company just bought last year are becoming outdated, and you don’t have enough IT staff to maintain them. The same goes with servers, wireless printers and faxes. If this is your current situation, it might be time to consider changing the way you obtain and manage your hardware. […]

Secret upgraded functions for Firefox

In today’s modern day and age, the term “upgrade” has become associated with everything from hotel rooms to web browsers. It usually implies “better,” and who wouldn’t want that? After returning from a brief break, the web browser debuted its arsenal of upgraded functions — 8 to be exact — that helps make every browsing […]

5 ways to get the most out of the latest fads

Have you seen folks wandering around downtown, staring at their phone like it was a map pointing them to a pot of gold? Or ordering pizza over a Facebook chat conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads, […]

VoIP call-quality issues explained

Most people have always assumed that a landline from the established local telco is what their office needs, but the new reality is that you have options. Now you can choose to make calls over the internet with VoIP (Voice over IP) and enjoy convenience, simple set-up, and all the features you’d expect from a […]